Allows for automatic import of billing data.
Provides a view of overpayment and repayment information.
Calculates minimum payment amount with an option for staff to manually override as necessary.
Automatically determines the collectability of overpayments.
Supports manual and automatic generation of billing notices.
Performs automatic billing activities (auto-recovery).
Allows for manual override of automatic billing activities (directed recovery).
Allows uploading of issue-related documentation to the issues.
Allows data to be exposed to external sources such as the state’s benefits system.
Performs tracking of issue activity.
Allows uploading of issue-related documentation to the issues.
Allows for manual and automatic task creation.
Adheres to OPTimum standards (performance, security, etc.).