OPTimum Intelligent Fact Finding—IFF
OPTimum IFF provides structured, interactive, and accurate claim issue detection while improving the timeliness and quality of your determinations. This internet-based product can be configured to your state laws and regulations and provides adjudicators comprehensive, documented fact finding so they can issue excellent, non-monetary decisions. IFF is the only web-enabled fact-finding software that guides the participant, employer, and adjudicator through a series of questions. Even inexperienced adjudicators become faster and more productive while rendering quality, standardized decisions
Features
- Detects and eliminates non-issues
- Analyzes answers based on your state’s laws to determine disqualifications
- Only pertinent information is gathered
- Presents questions solely relevant to the issue
- Intelligent question trees provide specific and objective answers from which to choose
- Proactively addresses the current and future fact-finding challenges facing your agency
Benefits
- Improves quality and timeliness of determinations (U.S. Department of Labor standards)
- Boosts productivity by eliminating non-issues
- Saves time by only providing pertinent facts
- Reduces appeals by creating uniform, fact-based decisions and minimizing subjective free-form text
- Raises confidence in your agency’s adherence to state laws and regulations
- Provides better service for your participants
OPTimum IFF Finds Pertinent Facts For:
| Able | Incarceration | Registration |
| Available | Labor dispute | School attendance |
| Bona fide vacation | Maritime crew member | Seasonal employment |
| Between school terms | Not employed | Self-employment |
| Corporate officer | Pension | Suitable work |
| Discharge | Professional athlete | Union member |
| Earnings | Quit | Work search |
FIXED COST SOLUTION
100% CONFIGURABLE
INCREASES EFFICIENCY
Put Our Expertise To Work For You
From Business Process Analysis to Data Migration, we have a full range of services to help deliver the highest return.