White Papers

Guidance for Unemployment Insurance Decision Makers

This white paper (PDF, 152K) offers guidance to state workforce agency administrators on how to ensure that decisions on whether or not to implement packaged software are made in the best interests of the agency.

How Aware Fits Into Existing Technology Plans

This white paper (PDF, 96K) explains how Aware can fit into a state workforce agency's existing technology infrastructure. It also addresses some common misperceptions regarding Aware, clarifies how the product works, and illustrates how it can be worked into existing agency IT plans.