Press Releases
On Point Technology introduces new Enterprise Product Assurance Program
September 19, 2006
On Point Technology now offers an Enterprise Product Assurance Program for each of our package software applications. The products now come with a broad range of assurance programs that help maximize the value of your investment in On Point Technology's software.
What's included in the Enterprise Product Assurance Program? Here are the major points. For complete details, visit www.onpointtech.com/epap.htm.
- Service Pack Releases. Periodic releases will ensure your application stays current. Updates include enhanced product functionality, law and/or configuration changes specific to your state, and application patches.
- Production Support. Phone, e-mail, and online access to our quick-response Customer Support team of experts.
- Expert Counsel. Our team is your team. We offer intimate knowledge of the software features and functions. Averaging more than 12 years of UI experience, our experts have extensive knowledge of UI business processes. An experienced product development team can address any technical and infrastructure issues.
- In-Depth Training. Our professional staff will work with you on-site to maximize the efficiency of your business procedures and training environment.
- Annual On-Site Check-Ups. We work closely with you to maximize the detection and establishment of overpayments, generate the greatest return from your integrity efforts, identify the attributes of quality determinations, and locate opportunities to shorten the average duration of cases.
- Knowledge Exchange. On Point Technology, with many state installations, lets you benefit from the knowledge of the entire user community.
- Product Enhancement Requests. Need an enhancement? As an Assurance program member, your request will be assigned a high priority in our development workplans.
The Enterprise Product Assurance Program defines a new standard for customer service in enterprise software. You'll stay current and rest easy with our guarantee of system availability and dependability. Plus, you'll optimize the return on your investment and improve your organizational process. It's much more than a guarantee—it's a life-long commitment to your satisfaction. To request a brochure or to learn more, contact Bob Yokavonus at 908-526-0426 or robert.yokavonus@onpointtech.com.